When the PCL driver is used for printing, non-ASCII characters (e.g.: ã) are not printed, which leads to missing characters.

Cause

Failure in PCL driver. Flaw in glyph (character shape) specification method.

This error does not occur when the PS driver (Plug-in/PPD) is used.

Option

-

Working time

Five minutes or less

Overview

When the PCL driver is used for printing, this error can be avoided by printing an original as image data, not as text data. Otherwise, use the PS driver for printing.

Precautions

When an original is printed as image data, the printing quality may be reduced.

Procedure

The following example shows a procedure using Adobe Acrobat.

1. Open the PDF file, and open Advanced.

2. Select the Print As Image check box, and start printing.